Returns & Exchanges
At Rosie Etienne, we want you to be completely enamored with your purchase; however, if your garment isn't a perfect fit, we accept returns on unworn items with original tags attached within 14 days of delivery. Please note that all pieces must be in their original condition, free of makeup, perfume, or alterations, to be eligible for a refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Item
Carefully fold your garment and place it in its original packaging, ensuring all designer tags and security seals remain intact.
Ship It Back
Affix the prepaid shipping label provided via our portal to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects and approves the return, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing